Refund & Return Policy
Customer satisfaction is our priority.
If you are not completely satisfied with your purchase, please contact us within 30 days of receiving your order.
Return Eligibility
To qualify for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase is required.
Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery and include clear photos of the item and packaging.
We will gladly provide a replacement or a refund when appropriate.
Non-Returnable Items
For hygiene and safety reasons, certain products cannot be returned once opened or used.
Refund Processing
Once your return has been received and inspected, approved refunds will be issued to your original payment method within 5–10 business days.
Shipping fees are non-refundable unless the error was caused by us.